FAQ & support

Vibesell helps you do two things: find the right Reddit conversations for your product, and reply to them well. On any post or comment thread, you click Engage and Vibesell gives you three concise, human-sounding draft replies personalized to your product. You pick one, edit it if you like, and post it yourself. It never auto-posts and never adds links for you.

Add Vibesell from the Chrome Web Store, click the toolbar icon to sign in with a magic-link code, and save your product name, one-liner, and goal. Then browse Reddit — the Engage button appears on posts and comments.

On Reddit post pages and on comment threads, on both new and old Reddit. If you don't see it, refresh the page once after installing, and make sure you're signed in from the toolbar popup.

No. Vibesell reads the visible text of the post you're looking at to write drafts. It does not connect to, log into, or post to your Reddit account.

Enter your product name, one-liner, and goal once in the extension. Every draft reflects that context. You also choose a directness level — subtle, balanced, or direct — to control how much your product shows up.

Subtle keeps replies genuinely helpful with little or no product mention. Balanced may mention your product once, naturally, when it fits. Direct can clearly reference how your product relates while staying non-promotional. None of them link-stuff or sound salesy.

Yes. Click Edit on any draft to tweak the wording, then copy it. You always post in your own words — Vibesell only drafts.

You're responsible for following each subreddit's rules and Reddit's content policies. Vibesell is a drafting assistant: it helps you write useful, on-topic replies, but you decide what to post. Avoid spammy or repetitive behavior. Vibesell is not affiliated with Reddit.

Open Find conversations (Discover) from the popup. Add a few keywords — or click “Use my product one-liner” to have Vibesell suggest them — and hit Scan now. Vibesell searches Reddit and ranks the threads by how relevant they are to your product and whether the author actually wants help, so you skip the noise.

The community finder in Discover suggests real subreddits that match your keywords, ranked by size, so you can target the communities where your audience already is.

Yes, on Pro. Save a watchlist and Vibesell scans Reddit in the background, surfacing new matching conversations as they appear so you can reply while they're fresh. On Free you can scan manually anytime.

Yes, with voice match (Pro). Paste a few things you've written — old Reddit comments, tweets — into the “Writing voice” box, and drafts will mirror your tone, rhythm, and phrasing instead of sounding generic.

Direct mode (Pro) lets one of the three drafts weave in a single, natural link to your own website — but only when a page is genuinely relevant to the conversation. The link carries UTM tags so your own analytics (e.g. Google Analytics) can attribute the visit. It's never link-stuffing: if no page fits, no link is added.

Yes. In Settings, enter your website URL and click “Auto-fill from my site” (Smart Setup). Vibesell reads your site and suggests your product name, one-liner, and Discover keywords — you review and save.

Free includes 5 drafts per day with full personalization, manual conversation discovery, the community finder, and light/dark mode. Pro is $19/month and adds 50 drafts a day (fair use), background auto-discovery with new-conversation alerts, voice match, and direct mode (a tracked link to your site woven naturally into a reply). Cancel anytime.

Open your account page, sign in, and click Upgrade to Pro. Checkout is handled securely by Stripe. After payment you return to your account with Pro active.

On your account page, Pro members see Manage billing, which opens the Stripe customer portal to update payment details or cancel. Cancelling keeps Pro active until the end of the current period.

If Pro isn't for you, email us within 7 days of your payment from your sign-in address and we'll refund it in full — no questions asked. We process the refund and cancel the subscription so you're not billed again. After 7 days, you can still cancel anytime and keep Pro until the end of the current period.

No. All payments are processed by Stripe. Vibesell never sees or stores your card number.

The counter resets each day. You can always see how many drafts you've used today on your account page.

To generate suggestions, the extension sends the text of the post or comment you're viewing plus your optional business details. It collects your email only for magic-link sign-in. Full details are on the privacy page.

It's simpler and safer — there's no password to leak or forget. We email a 6-digit code that signs you in for 60 days on that device.

Sign out from the extension popup or the account page to remove your session on that device. To delete your account data, email us from your sign-in address and we'll take care of it.

Refresh the Reddit tab once after installing or updating. Confirm you're signed in from the toolbar popup, and that the extension is enabled in chrome://extensions. Old and new Reddit are both supported.

You've used your 5 free drafts for today. Wait for the daily reset (midnight UTC) or upgrade to Pro for 50 drafts a day plus auto-discovery, voice match, and direct mode.

Check your internet connection and that you're signed in. If it persists, sign out and back in to refresh your session, then try again. If it still fails, contact support below.